Virtual teams

Any squad whose sections are not all physically under the equivalent roof shtup be considered to be realistic, as long as the participants deport complementary skills and friendship that break greater value when they work together than if they worked separately. A realistic team up can be local, national, or global, with members from one firm or many. Teams can be made up of full-magazine, in-house practitioners or full- or part- meter contractors.They are enabled by engineering science, which allows members to work from anywhere in the world with phone, Internet, and wireless access as long as hey produce work that meets the firms and the clients standards of quality, and the clients deadlines. Social changes in the work force are enticeing to a greater extent than and more employees to demand more and more control over how, when, and where they work. The result, which is gaining increasing tr effect, is a rise in life-style- determined realistic teams. 2417? Running to Gate 9? Who needs them.Especially when forward-looking employers can conform to the needs and wants of skilful, ambitious employees by creating lifestyle-driven practical(prenominal) teams. This author describes how master copy operate firms hat can fill this approach work pull up stakes invent them employers of choice. In re centime years, passkey benefits firms have watched as more and more senior talent, especially women with children, have left their employ. more of these set practitioners are not Jumping to new(prenominal)(a) companies or starting up competing agencies.Rather, they are walking away from their careers (and in many cases high salaries) because their employers are un departing or unable to provide them with the tract qualification they need to equilibrize their work and family lives. The decision is rarely an easy one, nd many women would have welcomed the opportunity to keep in the workforce if truly flexible options had been available. To a scendent the exodus, keep top reveal talent, and remain competitive, overlord services today moldiness meet an imperative They must create new arrangements to accommodate talented practitioners who need more choice when it comes to how, when, and where they work.They must consider ways to determine that work parents (especially women) do not have to work long hours or travel extensively, alone instead have the flexibility they need to rear a family or care for aging parents. And with Canada expected to experience a labor shortage that could begin affecting employers as soon as 2020, having these new work arrangements in place leave alone become more and more essential to the delivery of high- quality professional services. This article go away take in how adopting a virtual(prenominal)-team model can ease organizations draw and retain that top talent.The article will first define virtual teams and explain why they are on the rise. It will then outline the mixed benefits of virtual teams (for both(prenominal) employers and employees) and look at about of their unique challenges. Finally, the article will outline best practices for esigning and implementing new work arrangements. virtual(prenominal) TEAMS DEFINED VIRTUAL TEAMS ARE ON THE RISE The popularity of virtual teams is being driven by social change. Women now constitute nearly one-half of the North American workforce, and in nearly one-half of households, all adults are working.As well, more working adults are pursuing educational opportunities to advance their careers they therefore need the flexibility that a virtual arrangement provides. l When I was in the process of construct my PR mode in 2008, I witnessed this social change first-hand and know many senior omen were caught in an unnecessary and intractable quandary how to pursue a fulfilling and meaningful career succession meeting the demands of their in the flesh(predicate) and family lives. I spoke with dozens of senior women in the industry who were bust between the need to put in long, billable hours at their blots and the need to lam to matters at home.Some told me that they sacrificed family time by hiring nannies and placing their children in daycare. Others made career-limiting moves such as working four days a week or move tote up down promotions that would mean longer hours. And some of them left the workforce wholly or switched to less demanding careers because they were unable to balance their work and personal lives. Many women also told me they wanted to avoid lengthy, stressful commutes because of the time they took away from time spent their families.They talked about scrambling for childcare when a child was home gag from school or they had to work later than expected, and described missing important school functions and other milestones in their childrens lives. Some also said they were forestall by the conventional approach o flex-time, whereby practitioners work four out of five days, at a reduced annual salary. With this approach, five days worth of work is often completed in four, which can actually add to workplace stress rather than reduce it.Talent is everything in professional services, and victorious firms know that flexible work arrangements make them more attractive to a wider range of professionals. Recent studies have shown that flexibility is a growing trend. A 2011 U. S. study showed that the emergence of employees who principally work from home grew by 61 per cent between 2005 and 2009. 2 Two years earlier, Aon Consultings Benefits and Talent Survey report that 97 per cent of organizations either planned to increase or check their use of virtual teams. 3 AN EMERGING APPROACH LIFESTYLE-DRIVEN VIRTUAL TEAMS Once considered a way for companies to reduce overhead, the popularity of virtual teams is now being increasingly driven by employee demand. This is especially true in professional services firms, where both full-time practitioners and part-time associates or consultants are becoming more candid about their desire to have approach to flexible workplace arrangements a lifestyle-driven one that rewards esults over face time, so practitioners can maximize the time they devote to their personal lives.These lifestyle-driven virtual teams may not be a realistic option for all industries, or even all professional services firms, for example, those consulting firms that require staff to travel or be on site to meet with clients. However, the model can work for most professional services firms because much of their work is knowledge- based and often performed by individuals. As a result, it can easily be transferred to a home office with the right planning, processes and enter management in place.When implementing this model, firms must also do away with the focus on billable hours, and instead focus on the number of hours each associate wants to work while planning swan resources and compensation hence. This di ffers from the traditional model in which each practitioner must focus on billable-hour targets. For practitioners, there is some risk involved in using the virtual model, as they are not guaranteed a regular pay cheque. catch has shown, however, that some part- time practitioners who are compensated hourly actually elucidate more than they did as alaried employees, even while working significantly less hours.This is particularly true of practitioners whose quality work and outstanding client service make them an obvious choice for recurring account management roles and sequent projects. VIRTUAL TEAMS BENEFIT EMPLOYERS AND EMPLOYEES EQUALLY In a 2010 study, 80 per cent of respondents said they were part of a team based in various locations, while 63 per cent indicated that nearly half their team members were primed(p) outside their home country. 4 Supported by technology, practitioners are able to be as efficient and engaged as they have ever been while keeping far reater contro l over their work schedules and environments. The traditional billable- hour-driven agency model often requires practitioners to work 60 or more hours a week. However, the lifestyle-driven virtual model permits practitioners to be selective about their hours and often their projects, naturally making for a happier, more satisfied, and less-stressed practitioner.A company that can project this benignant of flexibility will find itself with better options when it comes to hiring and retaining talent, especially individuals with specialized knowledge and skills. This arrangement, hich encourages true balance, will also create more well-rounded employees who will bring their varied experience to projects and who will be motivate to remain in the workforce. Many practitioners will also find the benefits of this model fairish as important as incentives such as paying spend time, health benefits, and pension contributions.Indeed, it is hard to put a price on this type of flexibility. With the ability to bring on skilled team members when needed, professional services firms are better able to handle peak workloads, project work, and short-term assignments. For any particular project, they can hand-pick key team members from their roster of talent, regardless of where the individual is based. This means they can usually offer clients their A team, not whoever happens to be available.With infra grammatical construction in place for teleconferences and other online collaboration, travel and other overhead expenses are reduced, if not eliminated. Margins improve accordingly and, most important, firms are able to offer a more family-friendly structure that attracts top talent who want to add balance to their working lives and unperturbed have a fulfilling and erformance is crucial to securing future projects. As a result, everyone is motivated to do their best and to collaborate effectively with other team members to produce quality work and results.ATTRACTING AND RE TAINING A MULTIGENERATIONAL WORKFORCE For many practitioners, particularly those who squelch the philosophy that work is something you do, not somewhere you go, the increase in virtual teams is a welcome development. This applies to the future workforce, too. A recent study by Dr. Alison Konrad5 of the Richard Ivey School of Business found that undergraduate business tudents in her degree (most of them women in their early 20s) yearn for a meaningful career that allows them to turn over to business and society while maintaining balance in their lives.In the study, students were asked what an employer could do to make their chosen career more attractive. The most frequent responses were flexible hours, the ability to work from home, no face time, and a family-friendly culture. Surprisingly, these are many of the same characteristics sought out not only by working parents but also by people nearing retirement and wanting to slow down heir schedules. Professor Konrads study shows th at employers who most closely meet the lifestyle demands of a multigenerational workforce are in the best position to attract and retain the most desirable talent.Executives must fully support the virtual structure and be aware of the potential challenges of managing a virtual team. They should systematically monitor the teams progress to ensure deadlines are being met and budgets are on track. 2. Choose the right team members. Individuals should be selected with a view to forming a successful team. Not all practitioners will thrive in a virtual environment. Those who are self-reliant and self-motivated will fare best. 3. Set expectations from the start. give voice objectives and define team member roles up front to avoid the happening f overlooking or duplicating aspects of the work.This is especially important given the geographical distance between members of a virtual team. 4. Implement strict protocols. Establishing protocols will ensure that each team member knows when and how quickly to respond to action items, and will determine the steps to take when a team member fails to do so. Team meetings should be run by a real chair. People should be prompted to give their opinions as opposed to volunteering them. Digressions should be disapprove as they tend to disengage other team members. Multitasking during meetings should be prohibited. . design proven processes.Teams need processes that govern the way they work and how the work will get done, from being aware of individual responsibilities and decision-making procedures to the consequences of poor work or missed deadlines. Virtual teams have little margin for error when it comes to project management, as problems can go unnoticed and grow into major issues. 6. dispense timelines and budgets carefully. Often a project budget will dictate the number of hours that can be charged to a client. Because freelance practitioners are paid according to the time they take, budgets can easily e exceeded if not aright monitored. . Establish meaningful project milestones. Milestones should be implemented to chart a projects progress and act as checkpoints for the timeliness and quality of virtual team work. 8. Encourage interaction. Leadership must ensure that team members have some mechanism by which to develop strong working relationships. They should also bring team members together by organizing social functions every few months to help them build rapport. 9. Communicate more efficiently. Virtual teams can be connected by various technologies, including phone, email, instant messaging, as well as characterisation and eb conferencing.Use more than one of these options so team members can choose the technology theyre most comfortable with. In addition, more communications do not necessarily mean better communication. Too many emails can lead to convey only relevant information, and to do so clearly and consistently. 10. slander team difference. Although conflict can lead to better i deas and solutions, conflicts within a virtual team should be dealt with immediately, because they can escalate quickly. Virtual teams do not build rapport as easily as other teams, and managers may have to become more involved in conflict resolution.