At the end of this programme, hotshot would be able to: Explain the elements that make up a service supply chain Identify the key design decisions for a service supply chain, and apply service design principles discriminate the design and management of product and service supply chains scan Service innovation and relationship models for growth This programme is designed for the go through supply chain management professionals and service delivery professionals aspect to expand his or her understanding of service design and service innovation principles. Date: November 20, 21 2009 Venue: LIBA Course scheme 1. Services supply chain introduction Supply chain orientation in services ?Framework ?Benefits of applying supply chain principles to services Supply Chain concepts ?Product/Service/ firmness of purpose ?Delivering customer value ?Cross-functional operations Services concepts ?Value chain ?Customer perceptions of service ?Product service mix ? merged delivery of products, services, and solutions 2. Service strategy: Service design and delivery Strategy conception ?Service... If you want to get a full essay, enjoin it on our website: Ordercustompaper.com
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