For years I prevail enjoyed obtain at Macys by chance due to the variety of items they carry. I have always found their products trustworthy and reliable. I have not had disconcert ever returning anything that I had changed my estimate approximately. However, when it comes to customer service, Macys is by far the most worse
retail store ever. Not too long ago, I went to Macys to purchase a gift for my friend. I was having trouble reaching for the pretty top I liked for her. As I looked around for an employee, as usual there was no one around to actually help me. I started paseo around to look for someone and still had no constituent finding a Macys employee. As a proceeds of fact, the registers were also vacant. I was appalled by the service that I had come across. After about 15 minutes, I eventually spotted someone and asked her to help me. Without saying a reciprocation to me she handed me to the top and simply walked away. I was even to a greater extent furious by then. I determined not to buy the top. And went to JCPENNEY instead. As a retailer, Macys should understand that customer service is its top priority. And if they can not manage to improve their customer service, then other retailers will outperform them.
After the execrable customer service, I decided to write a garner to the Consumer Relations Department and to my surprise, I received no response. I wrote a very professional letter in which I mentioned how much I enjoy shopping at Macys, however, under several occasions I have experienced dissatisfying service. close people do not take criticisms well and perhaps the folks in the Consumer Relations Department did not prize the criticisms either. I then decided to write a letter to the President of Macys, Mr. Terry Lundgren. I once again did not receive any response. By this time I had decided to stop wasting my time and instead started thinking about why they may not be responding. I had written professional letters, leading right to the point. I had given...If you want to arouse a full essay, order it on our website: Ordercustompaper.com
If you want to get a full essay, wisit our page: write my paper
No comments:
Post a Comment